Yes, we provide a dedicated same-day printing service specifically designed for urgent requirements in the Heathrow, West Drayton and Uxbridge areas. We understand that business travel and conferences often necessitate last-minute printing solutions.

• How to Order: For the fastest service, we recommend ordering online or emailing your files and requirements immediately.

• Collection & Delivery: You can collect directly from our shop at 12 Station Road, West Drayton (UB7 7BY), which is just minutes from Heathrow Terminals. Alternatively, we can arrange a same-day courier to deliver directly to your office, event venue or hotel concierge in the Heathrow area.

• Cut-off Times: While we strive to accommodate all urgent requests, placing your order before 12:00pm typically guarantees same-day completion for standard digital print jobs (documents, posters, flyers).

We have decades of experience working with the major business hubs in the Heathrow area. We regularly deliver conference materials, training manuals and handouts to hotels and event venues.

• For Event Organisers: If you are hosting an event at a local hotel (e.g., along the Bath Road), we can print your materials and deliver them directly to the events team at the venue, ensuring they are ready for your arrival.

• Saver Delivery: For less urgent orders, we offer a “Saver Delivery” option starting from £4.99, as well as next-day nationwide delivery for colleagues based elsewhere in the UK.

Yes, we welcome walk-in customers at our shop at 12 Station Road, West Drayton (UB7 7BY). We are a commercial print shop equipped to handle urgent business and academic requirements on the spot.

Our walk-in service is ideal for Plan Printing (A1/A0 architectural drawings), Wire Binding for reports and presentations and high-quality digital printing for flyers and handouts. If you have a conference presentation, a legal bundle or a dissertation that needs immediate attention, our team can often produce this for you while you wait or within a few hours.

For the fastest service, please email us your files before you arrive. Please note that we have a minimum print charge of £3.

We strongly recommend saving your file as a PDF before sending it to us. If you send a Word or PowerPoint file, the text and layout can sometimes move or change fonts when we open it on our machines. Saving as a PDF “locks” your design so it prints exactly as you see it on your screen.

We offer flexible delivery options to suit your needs, using nationwide couriers (DPD or Royal Mail).

• Saver Delivery: A great value option that takes a little longer (please allow an additional +3 working days).

• Express Delivery: Our fastest service for Next Working Day delivery.

• Collection: Local to us? You are welcome to collect your order directly from our West Drayton shop.

For all shipped orders, you will receive a tracking email with an estimated delivery time and options to manage your delivery (such as re-arranging the date or specifying a safe place).

Please note: Deliveries to Northern Ireland, Offshore Islands, and some parts of Scotland may take slightly longer regardless of the service selected.

You can choose between Express, Saver, or Collection at checkout. The cost depends on the products in your basket:

•  For standard items—including NCR pads, Waste Transfer Notes, Leaflets and Business Cards—delivery is already included in the price.

• For items where you may need multiple variations in small quantities—such as Plan Prints, Posters, Document Printing, and Wedding Stationery—we keep our unit prices very low and apply a single delivery charge. This allows you to add various different files to your basket and only pay for delivery once.  Express (1 working day) is £8+VAT and Saver (+3 working days) is £4.99+VAT.

The final delivery cost will be calculated and displayed at checkout before you pay.

Not at all. Since much of our work involves custom printing for businesses, we are happy to accept orders directly via email.

However, if you are purchasing standard products listed on our site (such as Leaflets or NCR pads), we recommend ordering online. This allows you to create an account, save your delivery address and easily track your order history for future reordering.

Yes, you can pick up any job from our shop. We are located 2 miles from Heathrow with metered parking available outside and just a 2-minute walk from West Drayton station (Elizabeth Line).

Original Copy Centre 12 Station Road, West Drayton, London UB7 7BY

Monday – Friday: 8.30am – 5.00pm

For creative items (Flyers, Posters, Cards): We recommend using Canva to create your designs. It is user-friendly and keeps your costs down. Simply save your design as a “Print Ready PDF” and send it to us.

For technical items (NCR Pads, Orders of Service): Our experienced design team is on hand to help.

• NCR Pads: We can design these from scratch, or email you basic templates (invoices/delivery notes) to get you started.

• Orders of Service: You can select a design package on our website, but for urgent or complex requirements please email us directly.

If you do require a quote for bespoke design work, simply email us your requirements and our team will advise.

Yes, we can help, depending on what you are looking to print:

• For Creative Designs (Flyers, Posters, Cards): We highly recommend using Canva. It is a free website with thousands of professional templates that are easy to edit.

• For Documents & Business Forms: We have a library of Microsoft Word  / PDF templates that we can email to you upon request. These include:

  • Orders of Service (for Weddings and Funerals).

  • Business Forms (Invoices, Delivery Notes and Waste Transfer Notes).

If you would like us to send you one of our Word/PDF templates, simply email us with what you’d like!

There are three easy ways to send us your work:

• Ordering Online: You will be prompted to upload your artwork during the checkout process (after you have paid). If you have any problems, just email us your files afterwards.

• Email: For quote requests or smaller files, you can email us directly.

• Large Files: If you have very large files or a large batch of documents, please use our dedicated transfer upload service.

We offer a variety of secure payment methods depending on how you place your order:

• Website Orders: You can pay securely via Credit/Debit Card (Stripe) or PayPal at checkout.

• Email & Phone Orders: Once we provide a full quote, we can take payment over the phone, send you a secure payment link or issue a PayPal invoice.

• Business & Trade: We accept BACs payments (we will send a pro-forma invoice containing our bank details).

Receipts & Tracking: Upon dispatch, we will email you a VAT receipt along with your delivery tracking link.

Pre-Production: Orders can be cancelled for a refund at any time before printing begins. Please note: If you have paid for our design service, this fee is non-refundable once the artwork has been created, as the design time has already been spent.

Post-Production: While we cannot offer full refunds on custom work already in production, we are flexible and helpful.  If you spot an error in your file or need to cancel, please contact us immediately. We will honestly assess how far along the job is and work with you to find the most cost-effective solution (e.g. stopping before binding or re-printing only the affected pages).

As soon as your order leaves our shop, we will email you a VAT receipt and full tracking details. The type of tracking depends on the service used:

• DPD Local: Used for most standard orders. They will email/text you a 1-hour delivery slot on the morning of delivery. You can use your reference number to rearrange the date or request the parcel be left with a neighbor.

• Royal Mail: We use this for smaller items or specific saver options.

• Same Day Courier: We’ll email you as soon as the order is collected from us with an estimated delivery time.

If your delivery hasn’t arrived or you have any concerns, please call us immediately on 01895 443530.

This is especially critical for time-sensitive orders, such as Wedding or Funeral Orders of Service, or printing for specific events. The sooner you alert us to a delay, the more options we have to fix it. If we know early enough, we can escalate the issue with DPD or, in worst-case scenarios, reprint the job to ensure you are not left without your essential items.

The short answer is: We can probably print it!

It is impossible to list every single product we produce online. We regularly handle bespoke projects that aren’t on our standard menu. In the last month alone, we have produced:

• Fabric banners & branded tablecloths

• Custom whiteboards (dry-wipe, printed to size)

• Acrylic (Perspex) signs

• Magnetic vehicle signs

• Printed entrance doormats

If you have a specific idea, just email us! Please include as much detail as possible (size, quantity, material) and attach your artwork if you have it. Our team will recommend the best production method and get back to you with a quote.

For security and data privacy reasons, we operate a secure site and do not have public computers or internet access (wifi) available for customers.

While we welcome walk-ins at our West Drayton shop for ordering and collection, your files must be sent to us digitally. You can simply email your documents to us or upload larger files via WeTransfer (either before you arrive or from phone while in-store).

To ensure the highest quality finish and protect our digital presses, we only print on our own professional-grade stock.

However, we carry a comprehensive range of paper and card at our West Drayton print shop, specifically chosen to work with our machines. Our stock includes uncoated and coated silk finishes, as well as a wide selection of coloured paper and card.

We cover all weights, ranging from standard 80gsm office paper right up to thick 350gsm card. You are welcome to pop in and browse our samples before we print to ensure you get exactly the look and feel you need.

Under UK law, print products fall into different tax categories depending on their content.

As a general rule, items meant to be read (like booklets, manuals, and leaflets) are 0% VAT. However, items meant to be written on, displayed, or used (like forms, posters, invitations, and business cards) are subject to the standard 20% VAT.

We automatically calculate this for you at checkout. For a detailed breakdown of the regulations, you can view the official HMRC Notice 701/10 here.

Yes, absolutely. To achieve a borderless print, your file must be set up with 3mm bleed and crop marks.

What does this mean?

• Bleed: You must extend your background image/colour 3mm beyond the edge of the finished page size. This extra bit is cut off after printing to ensure the ink goes right to the edge.

• Safe Zone: Please keep all important text at least 4mm away from the edge to ensure it doesn’t get chopped off during trimming.

Please save your file as a “Press Quality” PDF or PDF/X-1a. If you are struggling with the settings, don’t worry—just email us your file and we will try to help.

If you want a standard 55mm x 85mm card, your design file (including bleed) should measure 61mm x 91mm (adding 3mm to all four sides):

For most products, we will email you a PDF proof to approve before we begin production. (Please note: We do not do this for  jobs like plan printing or simple black & white documents).

This proof is a final visual check to ensure nothing has moved or changed during file processing. Please review it on a computer screen (not a mobile device) and check all details, including spelling and layout.

Please check carefully: Once you give us the ‘go ahead’, we cannot accept responsibility for any errors found in the final print.

The main difference is the texture and the final look of the print.

• Coated Silk: This is our most popular professional paper. It has a smooth surface with a subtle sheen (not as shiny as gloss). It gives sharp, vibrant colours and is perfect for flyers, leaflets, and posters.

• Uncoated (Bond): This has a natural texture, similar to premium office paper. It has a softer, more modern look and looks nicer for simple text based or watercolour designs. It is also the best choice if you need to write on the document (e.g., Forms, letterheads, or postcards) as it is easier to write on than silk.

For Table Plans and Welcome Signs, we highly recommend Matt Lamination.

These boards are usually displayed on easels under bright venue lighting or photographed with flash. Gloss lamination is very reflective, meaning glare can make the names hard to read and can spoil your photos.

Matt lamination has a smooth, non-reflective finish. This ensures your plan is easy to read from any angle and looks perfect in photographs, while still being durable and protected.

We use state-of-the-art digital presses that are calibrated daily to ensure excellent colour consistency. However, there are physical limits to matching colours exactly:

• Pantone Colours: We print in CMYK (Cyan, Magenta, Yellow, Black). We do not use specific “Pantone” spot inks. While our machines are very good at simulating Pantones using CMYK, we cannot guarantee an exact match.

• Screens vs. Print: Your monitor or phone screen creates colour using light (RGB), which is vibrant and glowing. Paper creates colour using ink/toner (CMYK), which relies on reflected light. Because of this, a printed image will never look exactly the same as it does on a glowing screen.

• Metallic Colours (Gold/Silver): Please note that we do not print with metallic foils. Colours that look like bright, shiny gold or silver on your screen will print as “flat” non-reflective shades (usually a matt yellow/brown or grey).

Our Advice: For general printing, our colours are vibrant and accurate. However, if you have a job that is particularly colour-sensitive (e.g., specific brand guidelines), please email us first so we can check your file or arrange a printed proof.