How it works

We'll need to have a file that we can print from.

Our prices are per file, so if you have 2 different files, you'll need to make a separate order for each. (If you'd like to get round this, you can combine multiple files in a single PDF using many tools online (eg: SmallPDF) )

Simply work out the total number of prints you would like, any options, and Add to Basket. 

During checkout, you'll be prompted to upload your file, and you'll be able to write any special instructions to us there. 

We don't print anything automatically. We'll check your order, make sure we understand it, and email you a PDF proof for you to approve first (if necessary). This will show the final layout as it would print, and allows you to check for any mistakes. 

Once your order is approved, we'll get started and email you once we've finished. 

File Types

• Please send us PDFs, as they are the best file type to print from.  If you have a choice of settings, 'press quality' or 'PDF/X-4' is good.  
• We also accept JPEG, TIFF, Microsoft Word / Powerpoint / Publisher, and we can resize your file for you. 

Specifications

• Number of pages refers to the number of pages in your document. It is not the number of sheets. 
• Colour / Black & White chooses the type of machine we print on. If you have mixed colour and black & white, choose 'colour'. 
• Single / Double Sided refers to whether to print on the front or both sides of the paper. We can only print double sided if you select 2 or more pages to print. 
• Hole Punching is standard UK 2/4 holes for placing into ring binders. 
• Stapling is for your documents to be stapled once in the top left corner. The top left will depend on the orientation, and if you have a preference please let us know. If your document is too large  to be stapled we'll let you know. 
• File types: PDFs are preferred and are the fastest to process and print. 
• Margins: All prints will have a white margin around each edge (approx 5mm).

Paper Types

• 80gsm is standard for black & white printing. It's an uncoated bond paper. 
• 100gsm is standard for colour printing. It's an uncoated bond paper. 
• 120gsm is a premium uncoated paper, often used for letterheads
• 170gsm is a thin card. We use uncoated card for black & white printing, and coated silk for colour printing.
• All our paper is FSC-certified, from mixed and renewable resources.
• We don't print custom sizes, we may be able to resize your file to the nearest standard size. 

Turnaround

• Our typical production time is 1 working day, though this can vary depending on order size. Most of our orders are dispatched the same day.
• Production time starts once you have approved a PDF proof. 
• Delivery is typically 1 working day, but can vary depending on where you are in the UK.